Goldenrod Department Store

Here, a receptionist welcomes customers. This is also where the postman delivers items.

This floor's slogan is "Your Travel Companion." It sells basic equipment and items Pokémon Trainers might need in their journeys.

Upper cashier (Generation II)
Potion 300	Super Potion 700
Antidote 100	Parlyz Heal 200
Awakening 250	Burn Heal 250
Ice Heal 250

Lower cashier (Generation II)
Poké Ball 200	Great Ball 600
Escape Rope 550	Repel 350
Revive 1500	Full Heal 600
Poké Doll 1000	Flower Mail 50

Upper cashier (Generation IV)
Poké Ball 200	Great Ball 600
Ultra Ball 1200	Escape Rope 550
Poké Doll 1000	Repel 350
Super Repel 500	Max Repel 700
Grass Mail 50	Flame Mail 50
Bubble Mail 50	Space Mail 50

Lower cashier (Generation IV)
Potion 300	Super Potion 700
Hyper Potion 1200	Max Potion 2500
Revive 1500	Antidote 100
Paralyze Heal 250	Burn Heal 250
Ice Heal 250	Awakening 250
Full Heal 600

"For Victory Seekers" is the slogan of this floor. It sells temporary stat-enhancing items.

Generation II
X Speed 350	X Special 350
X Defend 550	X Attack 500
Dire Hit 650	Guard Spec. 700
X Accuracy 950

Generation IV
X Speed 350	X Attack 500
X Defend 550	Guard Spec. 700
Dire Hit 650	X Accuracy 950
X Special 350	X Sp. Def 350

A pharmacy selling permanent stat-enhancing items is located on this floor. Its slogan is "Let us pump up your Pokémon!".

Generation II
Protein 9800	Iron 9800
Carbos 9800	Calcium 9800
HP Up 9800

Generation IV
Protein 9800	Iron 9800
Calcium 9800	Zinc 9800
Carbos 9800	HP Up 9800

This floor is devoted to the sale of Technical Machines. The poster on the wall declares "Customize Your Pokémon!" Talking to the little girl on this floor unlocks the Mystery Gift option. There is also a man who wants to trade a Drowzee (Abra in Crystal) for a Machop.

On Sundays, a woman will appear who will give the player TM27 (Return) if the lead Pokémon in the player's party has high friendship or TM21 (Frustration) if it has low friendship. While in the Generation II games she will only give one TM a week, in HeartGold and SoulSilver, once she has given the player one of the TMs, she will not give either again any time afterwards. If the Pokémon's friendship is neutral, she will not give the player any TM, but they may still show her a different Pokémon to get one.

Generation II
TM41 (ThunderPunch) 3000	TM48 (Fire Punch) 3000
TM33 (Ice Punch) 3000	TM02 (Headbutt) Must have received TM02 from Ilex Forest first 2000
TM08 (Rock Smash) Must have received TM08 from Route 36 first 1000

Generation IV
TM70 (Flash) 1000	TM17 (Protect) 2000
TM54 (False Swipe) 2000	TM83 (Natural Gift) 2000
TM16 (Light Screen) 2000	TM33 (Reflect) 2000
TM22 (SolarBeam) 3000	TM52 (Focus Blast) 5500
TM38 (Fire Blast) 5500	TM25 (Thunder) 5500
TM14 (Blizzard) 5500	TM15 (Hyper Beam) 7500

A picnic table and some Vending Machines are located on this floor. A sign implores customers to "Take a Break from Shopping". In Gold and Silver as well as in HeartGold and SoulSilver, this is the uppermost floor, but in Pokémon Crystal, there is an additional flight of stairs leading up to a higher floor. This floor is called the Rooftop Square in Gold and Silver, while in Crystal it is called Tranquil Square.

Generations II & IV
Fresh Water 200	Soda Pop 300
Lemonade 350

In addition to the Vending Machines, in Generation IV there is a raffle that can be entered for 300 where the player may win a Berry (~55% chance), a type of Poké Ball (~35% chance), or a TM (~10% chance). The first and second prizes change depending on the day of the week. The player may play the raffle as many times as they wish.

Lottery prizes by day:

A floor exclusive to Pokémon Crystal, the rooftop cannot be accessed by the elevator; instead the player must travel up the final flight of stairs. Some binoculars let spectators see things far away. Some people go up to the rooftop to take a break from shopping. There are also some Vending Machines for Pokémon dolls, but the player cannot buy anything from them as they are "almost empty".

There will occasionally be a Rooftop Sale, allowing the player to buy several items. When the Rooftop Sale occurs, Camper Todd will call the player on the Pokégear to tell them about it. The items available will change after the player has entered the Hall of Fame.

Before Hall of Fame
Poké Ball 150	Great Ball 500
Super Potion 500	Full Heal 500
Revive 1200

After Hall of Fame
Hyper Potion 1000	Full Restore 600
Ultra Ball 1000	Protein 7800
Full Heal 500

The basement is only accessible from the Department Store via the elevator.

A team of workers and a Machoke are moving boxes around. The player gets told off by the worker for going down and distracting them. This is one of the endpoints of the Goldenrod Tunnel. Every time the player enters the area, the boxes will be moved in various places, allowing access to items that are on the ground in blocked rooms.

In HeartGold and SoulSilver, talking to the workers will cause each Machoke to move a box, allowing access to each blocked room and the items inside them, with no need to leave and reenter the area.